Customer Enrollment Specialist Infosec
Tasks
- Collaborate with internal teams for issue resolution
- Contact students by phone email chat
- Document issues in support tickets
- Guide students through enrollment journey
- Handle customer support requests
- Identify critical issues and escalate
- Process boot camp enrollments
- Resolve customer issues through ticketing system
Perks/Benefits
- N/A
Skills/Tech-stack
Attention to detail | Customer Service | Multitasking | Salesforce | Ticketing system | Time management | Troubleshooting | Verbal communication | Written communication
Education
N/A
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