Director of Technical Account Management, Customer Success, Cybersecurity / DLP
Tasks
- Conduct customer cyber health reviews
- Coordinate executive playbooks
- Debug DLP policy false positives
- Drive customer onboarding
- Incorporate customer feedback into product roadmap
- Lead technical account management
- Manage customer success team hiring and training
- Monitor policy adoption and leak attempts
- Partner with engineering to resolve DLP gaps
- Predict and prevent churn
- Reproduce and prioritize security issues
- Run policy simulators and launch sequences
Perks/Benefits
Skills/Tech-stack
API Testing | Account Management | Artificial Intelligence | Behavioral analytics | Customer Success | Cybersecurity | DLP | Data Loss Prevention | Data loss | Gainsight | Incident Response | Linear | Loom | Loss prevention | Machine Learning | Notion | Regex | Technical account management | Threat detection
Education
N/A
Regions
Countries
States
Cities
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