Technical Account Engineer II
San José, Costa Rica
USD 136K-161K (estimate) Senior-level Full Time
Tasks
- Analyze usage patterns from data
- Conduct quarterly business reviews
- Deliver advanced product training
- Develop growth strategy with account team
- Drive customer adoption planning
- Identify deployment issues
- Monitor customer KPIs and health metrics
- Perform risk mitigation and account planning
- Provide technical/customer support
- Run monthly health check calls
Perks/Benefits
- N/A
Skills/Tech-stack
AWS | Account Management | AppDynamics | Compliance Management | Customer Success | Datadog | DevOps | Elasticsearch | Event management | Falco | Google Cloud | Helm | Incident Response | Kubernetes | Log Analytics | Microsoft Azure | NewRelic | OpenTelemetry | Prometheus | SOC analysis | SQL | SaaS | Security Information | Security Information and Event | Security Information and Event Management | Splunk | Threat detection | VMware Tanzu
Education
N/A
Related jobs
-
Senior Go Backend Engineer - Cybersecurity USD 126K-186KBDD | CI/CD | Clean Code | Cloud Platforms | DockerSenior-level Full TimeCosta Rica3d ago
-
Senior Golang Developer USD 119K-164KAgile | Alerting | Asynchronous Messaging | Behavior-Driven Development | CI/CDRemote work LATAMSenior-level Full TimeBolivia; Colombia; Costa Rica; Peru3d ago
-
Lead Cyber Fusion Engineer USD 118K-192KAWS | Access Control | Amazon Web Services | Automation | Azure401k matching | Dental insurance | Flexible time off | Hybrid work | Medical insuranceSenior-level Full TimeHeredia, Heredia, Costa Rica R3d ago
-
Dev Sec Ops Engineer Senior USD 123K-192KAPI Security | AWS | AWS WAF | Application Firewall | CDNAnnual performance bonus | Bereavement leave | Dental insurance | Education reimbursement | Family bondingSenior-level Full TimeHeredia, Heredia, Costa Rica R3d ago
-
Cloud Security Engineer (bilingual) CAD 79K-125KAzure Key Vault | Azure Monitor | Azure Policy | Cloud Security | ComplianceRemote work | Work from homeMid-level Full TimeCRI Work-at-Home, Costa Rica R4d ago
-
[8PP] Senior Cloud Security Engineer USD 123K-188KAWS | Access Control | Amazon S3 | Application Security | AzureSenior-level Full TimeGuadalupe, San José Province, Costa Rica4d ago
-
AWS VPC | Access Control | Access Control Lists | Ansible | Azure VNetCritical incident response coverage | On-call support availability | Remote work flexibilityMid-level Full TimeCosta Rica - Remote R7d ago
-
[8PP] Senior Cloud Security Engineer USD 123K-188KAWS | Access Control | Application Security | Azure | CSPMSenior-level Full TimeGuadalupe, San José Province, Costa Rica9d ago
-
Distinguished Cybersecurity Engineer USD 161K-240KAWS VPC | Access Control | Access Control Lists | Ansible | Application FirewallFlexible work | Remote work | Team mentorshipSenior-level Full TimeCosta Rica10d ago
-
APIs | Alerting | Backend Development | Distributed Systems | DockerDental coverage | Hybrid work | Medical coverage | Transport bonusSenior-level Full TimeSan José, Costa Rica, Costa Rica11d ago
-
AI | Ansible | Docker | HTTP | JavaHybrid schedule | Professional development | Remote workSenior-level Full TimeSan José, Costa Rica, Costa Rica11d ago
-
Lead Developer (Pipeline Automation, PKI & Hybrid Cloud) USD 112K-156KACME | Bash | CD | CI | CI/CDOccasional in person attendance | Remote workSenior-level Full TimeLagunilla de Heredia, Costa Rica R12d ago
-
Senior Site Reliability Engineer USD 144K-172KAWS | AWS CloudFormation | Ansible | CI/CD | GoAgile work environment | Remote workSenior-level Full TimeSan Jose, Costa Rica14d ago
-
Site Reliability Engineer I USD 140K-172KAWS | AWS Managed Services | AWS Networking | AWS compute | AWS storageRemote workEntry-level Full TimeSan Jose, Costa Rica14d ago
-
Senior Go Backend Engineer - Cybersecurity USD 128K-186KBDD | CI/CD | Clean Code | Cloud Computing | DockerSenior-level Full TimeCosta Rica14d ago
-
Senior Java Developer - GCP & OWASP Security USD 96K-130KAgile | Cloud platform | Confluence | GCP | GitSenior-level Full TimeCosta Rica14d ago
-
Sr Systems Engineer USD 106K-162KAWS | Active Directory | Azure | Backup Technologies | Cause analysisEmployee growth and development | On-call rotation | Technical trainingSenior-level Full TimeCosta Rica, H, Costa Rica1mo ago
-
Senior Security Analyst USD 106K-221KAnalytical Skills | Cyber Security | EDR | Email Security | IDSFlexible working | Work from home optionsSenior-level Full TimeCosta Rica R1mo ago
-
Technical Support Engineer (Hybrid,Costa Rica) USD 117K-160KBash | Docker | Kubernetes | Linux | NetworkingDiscretionary time off | Health benefits | Inclusive workplace | Paid HolidaysMid-level Full TimeSan José, San José, Costa Rica1mo ago
-
Cyber Security Engineer 2 CR USD 110K-154KAuthentication | Automation | Bash | CI/CD | CrowdStrike FalconMid-level Full TimeAlajuela, Costa Rica1mo ago
-
IT Systems Administrator 4 USD 108K-134KAWS | Assessment tools | Azure | Cloud Networking | Cloud deploymentCareer development | Diversity and inclusion programs | Employee assistance program | Flexible time off | Medical insuranceSenior-level Full TimeEscazú, San José, Costa Rica1mo ago