Technical Support Engineer- NSG (Bilingual English and Spanish)
Tasks
- Configure network and security best practices
- Handle technical escalations
- Perform advanced troubleshooting via remote sessions
- Provide feedback on support procedures and policies
- Provide technical support
- Resolve installation issues
- Support Windows Linux Mac and Unix systems
- Work weekend and on call shifts
Perks/Benefits
- Charity and fundraising initiatives
- Global fitness competitions
- On-call rotation
- Remote work option
- Volunteer days
- Weekend shifts rotation
- Wellbeing days
- Wellbeing webinars and training
Skills/Tech-stack
Active Directory | Amazon Web Services | Anti-spam | Antivirus | Email Security | Firewalls | IDS | IPS | IPSec | LDAP | Linux | MacOS | Microsoft Azure | Network Troubleshooting | Security Proxies | Unix | VPN | Web Security | Web Security Proxies | Web Services | Windows
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
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