Technical Support Apprentice (Hybrid, BRA)
BRA Remote, Brazil
R
BRL 24K-26K (estimate) Entry-level Apprenticeship Part Time
Tasks
- Analyze reports
- Assist CS operations report creation
- Collect feedback from stakeholders on process effectiveness
- Create customer health checks
- Create customer reports
- Develop customer communications
- Monitor technical support requests
- Research technical support requests
- Triage technical support requests
- Work on pilot programs for initiatives
Perks/Benefits
- 401k matching
- Employee assistance program
- Mentorship
- Paid Holidays
- Professional development
- Tech talks
- Volunteer opportunities
- Wellness programs
- Workshops
Skills/Tech-stack
Business Intelligence | Customer support | Cybersecurity | Data Analysis | English communication | Incident Response | Project Management | Report Writing | Scripting | Technical Support
Education
N/A
Related jobs
-
Senior Security Infrastructure Engineer USD 60K-114KAI | AWS | Alert Tuning | Application Telemetry | AutomationSenior-level Full TimeBrazil, Remote R1d ago
-
Senior Security Architect BRL 184K-184KApplication Security | CI/CD | Cloud Security | Code Management | DefectDojoAnnual performance bonus | Dental insurance | Health insurance | Hybrid work option | Remote workSenior-level Full TimeBrazil R9d ago
-
DevSecOps Engineer BRL 234K-295KAccess Control | Authentication | CI/CD | Checkov | CloudflareAdditional perks and benefits | Remote work flexibility | Stock grant opportunitiesMid-level Full TimeBrazil R14d ago
-
Network Security Engineer BRL 105K-120K8021X | AWS | Access Control | Ansible | Aruba ClearPassCompany-Paid Holidays | Health and dental insurance | Life insurance | Paid sick leave | Retirement savings planSenior-level Full TimeSão Bernardo Do Campo, Brazil R15d ago
-
Regional Sales Engineer (Remote, BRA) BRL 114K-132KAWS | Antivirus | Azure | Bash | Cloud platformEmployee networks | Paid adoption leave | Paid parental leave | Paid vacation and holidays | Professional development opportunitiesMid-level Full TimeBRA Remote, Brazil R15d ago
-
Senior Vulnerability Management Engineer BRL 171K-180KAWS | Access Management | Armis Centrix | Armis VIPR | Asset ManagementFood allowance | Gympass | Life insurance | Meal allowance | Medical insuranceSenior-level Full TimeSAO PAULO, SP, Brazil R16d ago
-
SecOps Engineer (AppSec) BRL 184K-184KAmazon Web Services | Incident Response | Information security | Kubernetes | NISTBirthday off | Employee discounts | English classes | Extended maternity leave | Extended paternity leaveMid-level Full TimeVitória, Espírito Santo R20d ago
-
Senior Application Security Engineer MXN 934K-1260KApplication Security | Application Security Testing | CI/CD | Checkov | Cloud NativeRemote workSenior-level Full TimeArgentina, Mexico, Colombia, Brazil R22d ago
-
AWS | Azure | ChromeOS | Command Line | Communications SecurityAdoption Assistance | Certification completion bonus | Certification reimbursement | Employee referral bonus | Remote workMid-level Full TimeSão Paulo, Brazil R1mo ago
-
AI Security Engineer USD 140K-224KAPI Security | Access Management | Application Security | Artificial Intelligence | Cloud SecurityComprehensive benefits and wellness support | Flexible work model hybrid remote or in office | Inclusive respectful culture | Leadership visibility | Real growth opportunitiesSenior-level ContractRemote (United States); Colombia; Brazil; Argentina R1mo ago