ServiceNow Administrator Specialist
Tasks
- Administer ServiceNow platform
- Analyze root causes and resolve defects
- Ensure system availability and stability
- Implement fixes for deployments
- Maintain enterprise ServiceNow application
- Manage CMDB
- Manage service requests
- Support incident problem change workflows
- Troubleshoot complex ServiceNow issues
Perks/Benefits
- Cross-functional development opportunities
- Online courses
- Rotational pager
- Tuition assistance
- Workplace accommodations
Skills/Tech-stack
Asset Management | Change Management | Configuration Management | Configuration Management Database | Hardware Asset | Hardware Asset Management | IT Operations | IT Operations Management | ITIL | Incident Management | JavaScript | Knowledge Management | Operations Management | Problem Management | Request Management | Service Request | Service request management | ServiceNow | Software asset management
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
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