Service Now Administrator - 1164 Information Technology
Tasks
- Administer ServiceNow platform
- Build self-service features
- Collaborate with stakeholders on requirements
- Configure workflows
- Coordinate with governance for audits
- Create documentation
- Create reports
- Design solutions
- Enhance workflows with automation
- Escalate vendor issues
- Gather requirements
- Implement servicenow solutions
- Integrate ServiceNow systems
- Maintain knowledge base content
- Monitor platform health
- Monitor usage and compliance
- Respond to workflow queries
- Test ServiceNow changes
- Troubleshoot system issues
Perks/Benefits
- 401k
- Dental insurance
- Flexible spending accounts
- Health savings account
- Life insurance
- Long-term disability insurance
- Medical insurance
- Vision insurance
- Voluntary benefits
Skills/Tech-stack
Audit compliance | Documentation | Knowledge Base | Requirements Gathering | ServiceNow | Solution design | System Integration | Testing | Troubleshooting | Workflow automation
Education
Associate Degree | Bachelor of Engineering | Bachelor of Science
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