Senior Support Systems Administrator
Tasks
- Build and maintain Zendesk integrations
- Build support performance dashboards
- Create version controlled technical documentation
- Define and execute QA for system changes
- Design disaster recovery for support infrastructure
- Maintain incident response runbooks
- Manage staging environments and regression testing
- Own Zendesk ecosystem
Perks/Benefits
- Annual learning budget
- Flexible hybrid setup
- Health, dental, vision insurance
- Home office stipend
- Unlimited PTO
Skills/Tech-stack
API | Automations | Backups | Contextual Workspaces | Disaster Recovery | Documentation | Incident Management | Intercom | JSON | JavaScript | Liquid Markup | Looker | N8n | QA Testing | React | Regression testing | SQL | Staging environment | Tableau | Tailwind CSS | Triggers | UAT | Zapier | Zendesk | Zendesk Suite
Education
N/A
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