Salesforce Administrator
Tasks
- Collaborate with architects developers QA and DevOps teams
- Collaborate with developers on Apex and triggers
- Ensure SLA adherence
- Implement preventive solutions
- Manage Salesforce platform
- Mentor support teams
- Own problem management
- Perform post release stabilization
- Perform root cause analysis
- Serve as L3 escalation point
- Support UAT and training
- Support data loads and migrations
- Support integration issues
- Support release management and deployment
- Troubleshoot data visibility and sharing issues
- Troubleshoot flow failures
- Troubleshoot performance issues
- Troubleshoot user adoption challenges
Perks/Benefits
Skills/Tech-stack
Apex | Approval Processes | Dashboards | Data Model | Forcecom | ITIL | SOQL | Salesforce | Salesforce Flows | Salesforce Security | Salesforce reporting
Education
N/A
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