Technical Support Engineer-I
Tasks
- Analyze large log files with regex
- Collaborate with engineering and product teams on defect resolution
- Reproduce customer issues in lab environments
- Support vulnerability scanning infrastructure setup
- Troubleshoot complex network issues
- Troubleshoot vulnerability management issues
Perks/Benefits
Skills/Tech-stack
CRM Case Management | Case management | Linux | Log Analysis | MacOS | Networking | Packet Inspection | ProcMon | Regular Expressions | Salesforce | Troubleshooting methodologies | Vulnerability Management | Windows | Wireshark
Education
N/A
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