Citrix Administrator
Tasks
- Analyze logs for debugging
- Collaborate with operations and engineering to improve tools and processes
- Prioritize and manage incidents and escalations
- Provide support for request incident problem change event configuration asset service catalogue knowledge and service portal
- Support users and administrators of platform
- Troubleshoot technical issues
Perks/Benefits
- N/A
Skills/Tech-stack
CMDB | Citrix | Cloud | Database Concepts | Debugging | FTP | HTTP | ITIL | ITSM | Incident Management | JSON | Java | Knowledge Management | Log Analysis | MIB | Network Monitoring | OIDs | Object-Oriented | Object-oriented programming | REST | Regular Expressions | SFTP | SNMP | SOAP | ServiceNow | TCP | XML
Education
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