Customer Success Manager - Cybersecurity
London, United Kingdom
GBP 85K-115K (estimate) Senior-level Full Time
Tasks
- Advise C-suite stakeholders
- Collect voice of customer feedback
- Conduct business reviews
- Coordinate integrations and log ingestion
- Drive technical adoption
- Execute onboarding playbook
- Identify security posture gaps
- Lead retention and expansion
- Manage customer success lifecycle
- Support detection tuning
- Translate technical data to business impact
Perks/Benefits
Skills/Tech-stack
Account Management | Business reviews | Customer Success | Detection tuning | Log Ingestion | Net Retention | Net Retention Rate | Operations Center | Posture assessment | Product Feedback | ROI optimization | SOC workflows | Security Operations Center | Security Posture | Security Posture Assessment | Security integrations | Security operations | Technical Advisory
Education
N/A
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