Director of Technical Account Management, Customer Success, Cybersecurity / DLP

Austin, TX

A USD 240K-285K (estimate) Executive-level Full Time

@ P...

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Found 1d ago

Tasks

Build customer playbooks
Coach and manage customer success team
Collect cybersecurity feedback
Conduct customer workshops and training
Coordinate incident response with engineering
Debug policy false positives
Drive customer onboarding
Lead technical account management
Manage DLP policy adoption
Monitor leak attempts and signals
Partner with engineering on DLP gaps
Predict and prevent customer churn
Reproduce and prioritize issues

Perks/Benefits

Skills/Tech-stack

Education

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Roles

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