Cybersecurity Support Specialist (Japanese Bilingual)
Tasks
- Communicates cybersecurity solutions to clients
- Documents incident findings
- Identifies process improvement opportunities
- Implements corrective actions
- Investigates security incidents
- Leads customer status updates and incident communications
- Maintains security compliance
- Monitors security systems
- Performs root cause analysis
- Prepares security reports
- Provides security best practice guidance
- Supports deployment of security tools
- Supports remediation efforts
- Tracks inquiries to resolution
- Triages cybersecurity inquiries
Perks/Benefits
- 401k plan
- ADHD Disability Insurance
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid Holidays
- Paid time off
- Professional development opportunities
- Vision insurance
Skills/Tech-stack
Antivirus | Cybersecurity | Detection Systems | Firewall | Incident Response | Intrusion Detection | Intrusion detection systems | Jira | Microsoft Office | Network Security | Risk Mitigation | Security Compliance | Security Reporting | Security monitoring | ServiceNow | Ticketing systems | Zendesk
Education
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