Director of Technical Account Management, Customer Success, Cybersecurity / DLP
Tasks
- Conduct customer onsite workshops
- Debug DLP policy false positives
- Drive customer success
- Gather customer cybersecurity feedback
- Lead technical account management
- Monitor policy adoption and leak prevention
- Oversee DLP AI onboarding
- Partner with engineering to reproduce DLP gaps
- Predict and prevent churn
- Run DLP policy simulations
- Support CISO executive communications
- Train and manage customer success team
- Triage and prioritize DLP issues
Perks/Benefits
Skills/Tech-stack
Account Management | Artificial Intelligence | Behavioral analytics | Customer Success | DLP | Data Loss Prevention | Data loss | Gainsight | Incident Management | Linear | Loom | Loss prevention | Machine Learning | Notion | Policy Simulation | Postman | Regular Expressions | SOC Operations | Technical account management
Education
N/A
Regions
Countries
States
Cities
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