Microsoft Support Administrator

United States - Remote R

USD 72K-105K (estimate) Mid-level Full Time

@ C...

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Found 1d ago

Tasks

Administer and troubleshoot Microsoft 365 user accounts, licenses, and groups
Apply security best practices
Assist with backup and recovery
Assist with cross training NOC team members
Communicate ticket status to clients
Create and maintain IT knowledgebase articles
Escalate and collaborate on complex technical issues
Manage and support Microsoft Exchange Online
Perform Active Directory administration and troubleshooting
Provide Level 2 technical support for Microsoft products
Resolve support tickets to minimize downtime
Track incident and request lifecycle

Perks/Benefits

Skills/Tech-stack

Education

N/A

Roles

Regions

North America

Countries

United States

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