Incident Response Manager - Data Center
San Jose, California, United States
USD 70K-123K (estimate) Mid-level Full Time
Tasks
- Analyze incident trends
- Assess incident impact
- Classify incidents by customer impact
- Conduct post-mortems
- Detect incidents
- Develop SOPs MOPs and runbooks
- Draft incident reports
- Escalate incidents to resolver teams
- Generate incident response reports
- Improve incident response capabilities
- Investigate root cause
- Lead continuous improvement projects
- Maintain ITIL ITSM processes
- Manage incident problem and change
- Monitor incidents against SLAs
- Provide incident response leadership
- Respond to infrastructure events
- Triage incidents
Perks/Benefits
- N/A
Skills/Tech-stack
Cause analysis | Data Center Infrastructure | Data Center Infrastructure Management | Data center | Event Monitoring | Grafana | IT Service Management | IT service | ITIL | Incident Management | Infrastructure Management | Network Monitoring | Operational Resilience | Operational security | Post-mortem | Root Cause Analysis | Root cause | SLAs | Server automation | Service Management | Troubleshooting
Education
N/A
Related jobs
-
Mgr Cybersecurity USD 153K-170KAWS | Agile | Agile Framework | Cloud Security | Computer SecurityCompany retirement plan contributions | Free employee flights | Health insurance | Profit sharingMid-level Full TimeTX-Headquarters-HDQ, United States15h ago
-
Amazon Web Services | Azure | Cisco | DHCP | DNSMid-level Contract Full TimeEnglewood Cliffs, NJ, United States23h ago
-
Assistant Director, Information Security Operations USD 130K-170KAWS | Access Management | Citrix Workspace | Cloud Security | DLPExecutive-level Full TimeNew York, NY, United States1d ago
-
Assistant Director, Information Security Operations USD 130K-170KAccess Management | Amazon Web Services | Citrix Workspace | Cloud Security | DLPExecutive-level Full TimeNew York, NY, United States1d ago
-
Manager, Cybersecurity Risk Management USD 105K-160KAWS | Azure | CIS Controls | Cause analysis | Cloud SecurityMid-level Full TimeReston, VA, US, 201901d ago
-
Manager, Information Technology (Production Application Support & Database Administration) USD 110K-144KAI | AWS | CI/CD | Change Management | Cloud GovernanceHybrid work | Work authorization supportSenior-level Full TimeHato Rey - Oriental Center Bldg, …1d ago
-
Access Control | Alarm systems | CCTV | Card Readers | Emergency response401k Retirement Plan Employer Match | Disability programs | Family-forming benefits | Flexible spending account | Health plansSenior-level Full TimeNew Jersey, United States1d ago
-
IT Manager USD 105K-138KAWS | Access Management | Alerting | Backup and Recovery | Capacity PlanningMid-level Full TimeBowling Green, OH, US3d ago
-
Risk Manager - Construction USD 140K-170KARM | Arbitration Support | Cause analysis | Change Management | Claims managementFlexible working environment | Work-life balanceSenior-level Full TimeIndianapolis, Indiana, United States3d ago
-
Professional Services Engineer USD 85K-95KAPI | Cloud platform | Data Loss Prevention | Data integration | Data lossMid-level Full TimeUS Remote R3d ago
-
Manager of Cloud Infrastructure Enablement USD 116K-158KAWS | Access Controls | Access Management | Automation | Availability ManagementCareer development | Hybrid work | Knowledge sharing | Limited travel | On-call supportMid-level Full TimeMiami Lakes, FL, United States3d ago
-
AWS GovCloud | Alerting | Amazon Web Services | Ansible | CI/CDMid-level Full TimeUnited States4d ago
-
Cybersecurity SRE Platform Manager USD 187KAWS | Alerting | Authentication | Azure | Backup and Recovery401k plan | Adoption reimbursement | Commuter benefits | Critical caregiving leave | Disability benefitsMid-level Full Time141278-NC-CIC Customer Information Ctr, United States4d ago
-
Project Manager - Government Security Operations USD 75K-85KBackground checks | Client Management | Compliance Management | Conflict Resolution | Disciplinary ActionIn person work location | On-call supportMid-level Full TimeJacksonville, FL, USA4d ago
-
API Integration | Access Control | Access Management | CI/CD | Configuration and hardeningMid-level Full TimeRemote - US, United States R4d ago
-
Manager, Cybersecurity Fusion Center USD 144K-180KAlert Tuning | Case Development | Detection engineering | EDR | False positive reduction401k employer match | Remote-first | Unlimited paid time off | Workplace flexibilityMid-level Full TimeHome Office, United States R4d ago
-
Infrastructure Administrator - Midwest USD 88K-126KAzure | Backup | Business Continuity | Capacity Planning | Disaster RecoveryAdoption Assistance | Behavioral health solutions | Employee resource groups | Infertility coverage | Mentorship programsMid-level Full TimeUSA - TX - Remote, United … R4d ago
-
Senior Security Manager, Labs USD 130K-173K32 CFR Part 117 | 800-53 | ATO | Access Control | BadgingSenior-level Full TimeEvendale, United States4d ago
-
Incident Manager - Detection & Response USD 320K-405KAlert Tuning | Call Management | Cause analysis | Cross-functional | Cross-functional leadershipFlexible working hours | Generous vacation | Optional equity donation matching | Parental leaveSenior-level Full TimeSan Francisco, CA | New York …4d ago
-
DMZ & Firewall Network Service Manager USD 167K-200KAutomation | Compliance | DMZ | Enterprise networking | Firewall TechnologyBackup childcare | Financial coaching | Health care coverage | Mental health support | On-site health and wellness centersMid-level Full TimeJersey City, NJ, United States4d ago
-
Manager of IT Infrastructure Engineering USD 112K-198KAI monitoring | Active Directory | Amazon Web Services | Automation | Azure401k match | Dental insurance | Disability insurance | Life insurance | Medical insuranceMid-level Full TimeRichardson, Texas, United States4d ago
-
Information Systems Security Manager USD 146K-194K800-53 | Access Controls | Application Security Testing | Authority to Operate | Authorization and AccreditationCaregiver and wellness leave | Commuter benefits | Family planning and parenting support | Generous time off | Healthcare benefitsMid-level Full TimeWashington, District of Columbia, United States4d ago
-
Senior Principal, Vulnerability Management USD 145K-203KAsset tagging | Business Impact Analysis | Business impact | CIS Controls | Change Management401k employer match | Comprehensive health benefits | Educational assistance | Flexible vacation policy | Leadership development academiesSenior-level Full TimeAny city, TX, US, 99999 R5d ago
-
Vice President, Technology Risk Management USD 189K-312KArtificial Intelligence | Audit compliance | Control Assurance | Control maturity | Data-Driven Decision MakingExecutive-level Full TimeO'Fallon, Missouri (Main Campus), United States5d ago
-
C&IS Portfolio and Program Manager USD 155K-232KBudgeting | Business Continuity | Business Continuity Planning | Continuity planning | Contract ManagementEmployer-paid disability insurance | Employer-paid life insurance | Life and Disability Buy Up Options | Medical, dental & vision coverage | Paid time offMid-level Full TimeCanton MA Office, United States5d ago