Staff Technical Support Engineer- Firewall
Bengaluru, Karnataka
INR 960K-1940K (estimate) Senior-level Full Time
Tasks
- Configure and troubleshoot firewalls
- Create and publish technical documentation
- Deploy firewall issue fixes with engineering teams
- Manage and prioritize support cases
- Perform fault isolation and root cause analysis
- Provide advanced technical support
- Provide rotational on-call support
- Review documentation for accuracy
Perks/Benefits
- N/A
Skills/Tech-stack
AWS | Azure | BGP | Cause analysis | Ethernet | Firewall | GRE | IPSec | LDAP | Multi-Factor | Multi-Factor Authentication | NAT | Networking Troubleshooting | OSPF | OpenStack | RADIUS | Root Cause Analysis | Root cause | SSLVPN | TCPIP | Technical documentation | VLAN | VMware
Education
N/A
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