Product Support Engineer
Tasks
- Analyze logs and debug problems
- Escalate priority cases
- Investigate customer issues
- Manage multiple high-priority cases
- Report customer status regularly
- Reproduce customer problems
- Support enterprise production environments
- Troubleshoot complex technical issues
- Work cross functionally with R and D and Product
Perks/Benefits
Skills/Tech-stack
AWS | Azure | Cloud Computing | Cloud platform | Cybersecurity | DNS | Debugging | Enterprise Software | Google Cloud | Google Cloud Platform | Linux | Log Analysis | Networking | OT/ICS | Routing | SIEM | SaaS | TCPIP | Troubleshooting | Windows
Education
N/A
Roles
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