Network Security-L3 (Palo Alto)
Tasks
- Analyze and troubleshoot network problems
- Coach and mentor junior team members
- Conduct support call escalation and investigation
- Configure install test and monitor network infrastructure
- Create knowledge articles
- Ensure SLA compliance
- Escalate issues with third party vendors
- Identify and resolve technical incidents
- Investigate root cause of critical incidents
- Manage and implement network projects
- Manage high complexity tickets
- Perform disaster recovery functions and testing
- Provide managed network services
- Provide onsite technical support and field engineering
- Respond to alerts with monitoring tools
- Support automation initiatives
Perks/Benefits
- Automation collaboration
- Coaching and mentoring opportunities
- Disaster recovery support
- On-site working
Skills/Tech-stack
ASR | Address translation | BGP | Cisco ACS | Cisco IOS | Cisco IOS-XE | Cisco ISE | Cisco Nexus | EIGRP | Fortinet | IOS-XE | ISR | Juniper | MPLS | Meraki | Network Address Translation | Network Architecture | OSPF | P2P | Palo Alto | Palo Alto Networks | Pulse Secure | Routing | SSL-VPN | Troubleshooting
Education
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