Senior Network Security Engineer-L2
Tasks
- Assist during shift handover
- Assist with triage and troubleshooting
- Audit tickets for quality
- Coordinate with automation teams
- Execute approved configuration changes
- Identify security incidents
- Investigate technical issues
- Log and track incidents
- Manage tickets and work queues
- Monitor security infrastructure
- Perform second-level support
- Recommend process improvements
- Resolve incidents within SLA
- Support change management documentation
- Update ticket resolution actions
Perks/Benefits
Skills/Tech-stack
Audit and compliance | Automation | Change Management | Communication | Incident Management | Network Security | Security operations | Service Level | Service Level Agreement | ServiceNow | Ticketing systems | Triage | Troubleshooting
Education
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