Senior Product Manager - IT Technical Services
Tasks
- Analyze case trends
- Analyze engineering escalations
- Automate health scoring
- Automate resource forecasting
- Build AI assisted prototypes
- Create product roadmap
- Define success metrics
- Design agentic process automation
- Drive product strategy
- Ensure data readiness for predictive insights
- Lead cross-functional teams
- Monitor product usage adoption and quality
- Optimize CSM tools
- Optimize PSA tools
- Prioritize product backlog
- Translate vision into software
- Validate business logic
Perks/Benefits
Skills/Tech-stack
API | Agentic Automation | Agile | Artificial Intelligence | CSM | CX | Data Stewardship | GTM | Gainsight | LLM | Low Code | PSA | Planview | Predictive Analytics | Process Automation | Product Roadmap | Product Strategy | Salesforce | Scrum | Sfdc | UI Prototyping
Education
Roles
Regions
Countries
States
Cities
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