Technical Information Systems Engineer
Pune, Maharashtra, India
INR 400K-968K (estimate) Mid-level Full Time
Tasks
- Apply technical information knowledge to fulfill work requests
- Assess and validate solutions against requirements
- Coordinate technicians and student employees
- Elicit functional and non-functional requirements
- Execute established work processes and systems
- Gather input from technical practitioners to deliver solutions
- Improve systems and processes
- Maintain data repositories and technical information libraries
- Manage service levels to meet agreed targets
- Manage service requests through lifecycle
- Perform product change management
- Resolve moderately complex technical problems
- Support engineering standard work and value package introduction
- Troubleshoot customer identified issues
Perks/Benefits
- N/A
Skills/Tech-stack
Change Management | Data repositories | Information Systems | Knowledge Management | Product Change Management | Request Management | Requirements Elicitation | Requirements Traceability | Service Level | Service Level Management | Service Request | Service request management | Technical documentation | Troubleshooting
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