IT Operations Infrastructure Services Lead (ISL)
Tasks
- Advise on processing and storage purchases
- Assign and prioritize IT tasks and projects
- Cover 24 7 operations shift work
- Design IT infrastructure architecture
- Design IT operations environments
- Develop client server system strategy
- Estimate space hardware software and connection resources
- Identify and resolve system performance issues
- Lead mentor technicians and administrators
- Measure system usage and workload trends
- Model computer and application environment
- Monitor infrastructure warranty status
- Perform after hours maintenance support
- Plan team quality and efficiency improvements
- Provide 2nd tier and 3rd tier support
- Provide end-user support
- Provide on-call emergency support
- Research new technology
- Resolve hardware and software incidents
Perks/Benefits
Skills/Tech-stack
Enterprise monitoring | Firewall | IT Infrastructure | LAN | Load Balancing | Network Administration | Observability | Routing | Server Administration | Switching | Traffic Management | VoIP | WAN
Education
Bachelor of Engineering | Bachelor of Science | Master of Science | PhD
Regions
Countries
States
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