Senior Engineer - Client Services

Noida Berger Tower, India

INR 1753K-2700K (estimate) Senior-level Full Time

@ T...

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Found 21d ago

Tasks

Analyze logs and error messages
Attend product triage calls
Diagnose customer environment
Document issues using group tools
Handle priority support cases
Monitor service health
Provide on-call support
Recommend solutions and workarounds
Reproduce customer issues
Support hotfixes and patches
Support product integrations
Train and mentor support engineers
Troubleshoot customer issues

Perks/Benefits

On-call rotation

Skills/Tech-stack

Education

N/A

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Senior Engineer - Client Services

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