IT Support Specialist

Houston, Texas, United States R

USD 62K-97K Mid-level Full Time

@ N...

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Found 21d ago

Tasks

Apply security patches
Document IT processes and create guides
Educate employees on phishing and security awareness
Implement multi factor authentication and endpoint protection
Install configure and update software and operating systems
Maintain logs of issues and resolutions
Manage IT assets software licenses and warranties
Manage Microsoft 365 and Google Workspace
Manage email accounts and shared drives
Monitor system performance
Provide remote user support
Recommend IT hardware and software purchases
Research and recommend IT workflow improvements
Resolve audio and video issues for virtual meetings
Respond to suspicious activity
Set up devices and user access for new hires
Support AWS Azure and Google Cloud applications
Support Slack Zoom and Microsoft Teams
Troubleshoot VPN and enable secure remote access
Troubleshoot hardware, software, and network issues

Perks/Benefits

Skills/Tech-stack

Education

N/A

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IT Support Specialist

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