Assoc Analyst SmartOPS
Tasks
- Analyze recurring issues
- Assist disaster recovery testing
- Document incidents
- Escalate incidents
- Execute production job schedules
- Follow security standards
- Maintain disaster recovery activities
- Meet service level requirements
- Monitor applications
- Monitor capacity
- Monitor enterprise systems
- Monitor networks
- Perform initial incident triage
- Perform root cause analysis
- Perform routine operational tasks
- Perform system health checks
- Respond to alerts
- Support automation implementation
Perks/Benefits
- N/A
Skills/Tech-stack
CA-Scheduler | Capacity monitoring | Disaster Recovery | Incident Management | Nagios | Production Control | QMM | SCOM | SolarWinds | System monitoring
Education
Bachelor of Arts | Bachelor of Engineering | Bachelor of Science
Roles
Analyst | IT | IT Operations Analyst | NOC Analyst | Operations Analyst
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