System Administrator, Level 2
Annapolis Junction, Maryland, United States
A USD 79K-135K (estimate) Mid-level Full Time
Tasks
- Assist users accessing and using IT systems
- Configure and maintain network components
- Configure and manage Unix and Windows operating systems
- Escalate ticket status to management and internal customers
- Handle Tier 1 help desk problem identification diagnosis and resolution
- Handle Tier 2 escalation problem identification diagnosis and resolution
- Implement operating system enhancements for reliability and performance
- Install load and maintain operating system software
- Manage daily IT system configuration and operations
- Optimize system operations resource utilization and capacity planning
- Perform IT system monitoring and problem resolution
- Provide support for IT systems implementation troubleshooting and maintenance
- Support dispatch system and hardware issue resolution
- Troubleshoot IT systems
Perks/Benefits
- Employee assistance program
- Health care plan
- Life insurance
- Long-term disability
- Paid time off
- Retirement plan
- Short-term disability
- Training and development
Skills/Tech-stack
Capacity Planning | Client-Server | Client/server networking | Network Configuration | Network Troubleshooting | Operating System | Operating system maintenance | Server Administration | Server networking | Storage Administration | System maintenance | System monitoring | Unix | Windows server
Education
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