Technical Support Engineer - FSIEM
Sophia Antipolis, Alpes-Maritimes, France
EUR 65K-84K (estimate) Mid-level Full Time
Tasks
- Analyze reported problems
- Create technical documentation and bulletins
- Develop product competency
- Follow up with R and D
- Investigate customer issues
- Investigate problems using debug traces logs packet captures
- Provide technical solutions
- Provide technical support via phone and web
- Replicate problems in-house
- Reproduce customer environments in lab
Perks/Benefits
- N/A
Skills/Tech-stack
API Development | AWS | Apache | Azure | CSS | ClickHouse | Debugging | HTML | JSON | Java EE | JavaScript | Linux | Log Analysis | Network Management | Packet Capture | PostgreSQL | Routing | Security Policy | Switching | TCPIP | VMware | Virtualization | Vulnerability Assessment | XML
Education
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