Systems Administrator
Dahlgren, VA, United States
USD 95K-120K (estimate) Mid-level Full Time
Tasks
- Assist users with account management
- Audit JWICS hardware assets
- Configure email
- Coordinate repair return and replacement of secure terminal equipment
- Enforce acceptable use and physical security policies
- Escalate issues to service desks
- Log incidents and service requests in ServiceNow
- Map secure network drives and printers
- Perform password resets
- Provide desktop support
- Provide ticket status updates
- Provide user security orientation
- Report security anomalies and unauthorized access
- Serve as local point of contact during outages
- Support IT requests
- Troubleshoot hardware and peripherals
- Troubleshoot software/connectivity issues
- Troubleshoot token and PKI credentials
Perks/Benefits
- N/A
Skills/Tech-stack
Active Directory | DOD Networking | Drive mapping | Email configuration | JWICS | LAN | Linux | Network Drive Mapping | PKI | Printer Mapping | Secure KVM | Security accreditation | ServiceNow | Token | Token troubleshooting | WAN | Windows
Education
Bachelor of Engineering | Bachelor of Science | High School Diploma
Roles
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