Technical Support Engineer
Frankfurt, Hessen, Germany
EUR 40K-84K (estimate) Senior-level Full Time
Tasks
- Conduct remote access troubleshooting sessions
- Participate in training and self-learning
- Provide technical assistance to customers and partners
- Recommend corrective actions
- Report software and hardware issues to R and D
- Test and reproduce issues in laboratory
- Troubleshoot network and firewall issues
Perks/Benefits
- 30 days paid time off
- Certification programs
- Flexible working environment
- Health insurance
- Mentorship programs
- Multisport card
- Training programs
Skills/Tech-stack
Firewall | Networking | OSI Model | Remote troubleshooting | Routing | Switching | TCPIP
Education
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