Product Support Engineer
London, Greater London, GB
R
GBP 40K-50K (estimate) Mid-level Full Time
Tasks
- Analyze network protocols
- Escalate priority issues to R and D
- Improve team processes and documentation
- Investigate customer issues
- Maintain customer satisfaction
- Provide regular customer status updates
- Reproduce reported problems
- Resolve technical support cases
- Troubleshoot complex production issues
Perks/Benefits
- N/A
Skills/Tech-stack
DHCP | DNS | HTTP | Linux | Networking | SaaS | TCP/IP | Wireshark
Education
N/A
Related jobs
-
QA Content Engineer GBP 46K-55KContent testing | Cybersecurity | English writing | Grammar and Proofreading | LinuxFlexible hours | Health insurance | Lunchtime benefits | Paid company retreat | Pension/401KMid-level Full TimeLondon, United Kingdom R1d ago
-
Senior Cloud Systems Administrator(Night Shift) GBP 61K-85KAWS | Active Directory | Change Management | Cyber Essentials | DNSNight shift | On-call rotationSenior-level Full TimeUnited Kingdom - Remote R1d ago
-
Cyber Operations Vice President GBP 100K-130KAnti-Malware | Data Loss Prevention | Data loss | Email Security | Event analysisEducation reimbursement | Family support programs | Flexible time off | Health benefits | Hybrid work modelExecutive-level Full TimeED3 - 20 Brandon Street, Edinburgh, … R2d ago
-
ALPC | Apple Notarization | C# | C++ | CgoGenerous leave | Remote-first work culture | Work from home optionsSenior-level ContractLondon R2d ago
-
🚀 CENSUS Cybersecurity Engineering Internship Program: Learn. Hack. Secure! United Kingdom Remote GBP 30K-34KApplication Security Testing | Burp Suite | Cybersecurity | Debugging | Exploit DevelopmentCareer opportunities job offer | Mentorship | Paid internship | Remote work within UKEntry-level Full Time InternshipUnited Kingdom - Remote R8d ago
-
Senior Pre-Sales Engineer GBP 60K-75KAPI Integration | ASP.NET | AWS | Application Security | AzureCycle to work scheme | Employee assistance programme | Employee discounts | Flexible benefits | Income protectionSenior-level Full TimeRemote UK, United Kingdom R8d ago
-
Technical Support Engineer GBP 70K-90KAPI Design | AWS | Artifact management | Azure | Bill of MaterialsAnnual leave | Conference/training budget | Dental insurance | Equipment budget | Family friendly working policiesMid-level Full TimeBelfast, United Kingdom R10d ago
-
Senior Security Engineer - Blue Team GBP 75K-95KAWS | Alerting | Ansible | Application Security | Automation24/7 on-call rotation | Fully remoteSenior-level Full TimeBelfast, Northern Ireland, Remote R10d ago
-
Senior Software Security Engineer GBP 45K-60KAWS | Authentication | Authorization | Azure | BashCarbon neutral initiatives | Career development support | Company discounts scheme | Corporate social responsibility volunteering days | Defined contribution pension schemeSenior-level Full TimeUnited Kingdom Offsite (ZUK99) R16d ago
-
Sales Engineer, MSSP GBP 72K-119KAWS Lambda | Amazon Web Services | CASB | Cloud platform | ContainersEntry-level Full TimeLondon, England, United Kingdom R24d ago
-
OT Cyber Security SME - ERCIS (M/F/D) GBP 55K-76K60870-5-104 | 800-53 | Asset protection | Cyber asset protection | DNPPrivate health insurance | Relocation assistanceMid-level Full TimeRemote, United Kingdom R29d ago
-
OT Cyber Security SME - ERCIS (M/F/D) GBP 55K-76K60870-5-104 | Account Management | Asset protection | Cyber asset protection | DNPPrivate health insurance | Relocation assistance | Remote work flexibilityMid-level Full TimeRemote, United Kingdom R29d ago
-
Senior Cloud & Network Infrastructure Engineer GBP 60K-75KAccess Management | Active Directory | Application Gateway | Azure | Azure BackupEnhanced annual leave | Flexible working | Insurance schemes | Pension scheme | Private health insuranceSenior-level Full TimeScotland, United Kingdom - Remote R30d ago
-
Regional Sales Engineer (Remote, GBR) GBP 104K-130KBash | Cloud Platforms | Endpoint Security | Firewall | HIPSEmployee networks | Health and wellness programs | Parental and adoption leave | Professional development | Vacation and holidaysMid-level Full TimeGBR Remote, United Kingdom R1mo ago
-
DevOps Engineer GBP 35K-35KAgile | Ansible | Azure | Bash | CI/CD25 days holiday | Company bonus scheme | Cycle to work scheme | Dental insurance | Diversity and support groupsMid-level Full TimeLondon, GB R1mo ago
-
Cloud Services Analyst GBP 55K-65KAutomation | DevOps | ITIL | ITSM | Microsoft AzureRemote work option | Security clearance support | Shift workSenior-level Full TimeUnited Kingdom - Remote R1mo ago
-
Software Engineer GBP 55K-75KAWS | Azure | Bash | CSH | Cloud Vendor APIsHybrid working model | Office and remote workMid-level Full TimeBelfast, Northern Ireland, GB R1mo ago
-
Senior Software Engineer (C++) GBP 47K-57KAgile | Bash | Boost | C++ | DHCPDiversity and inclusion | Flexible schedule | Hybrid workingSenior-level Full TimeManchester, GB R1mo ago
-
Senior System Support Engineer GBP 40K-50KActive Directory | EndPoint Manager | Ghost imaging | ISO 20000 | ISO 9001Senior-level Full TimeUnited Kingdom - Remote R1mo ago
-
Cloud Platform Engineer GBP 50K-70KAutomation | Cloud Computing | DevOps | Governance | Identity ManagementFlexible benefits | Medical insurance | Pension scheme | Training accessEntry-level Full TimeHybrid, Hartlepool, England, United Kingdom R1mo ago
-
AWS | Active Directory | Ansible | Azure | Certificate ServicesHybrid working | Inclusive culture | Training and developmentMid-level Full TimeGloucester, GB R1mo ago
-
Senior Security Engineer GBP 68K-75KApplication Security | Authentication | Authorization | CCP | CDNCycle to work scheme | Electric car scheme | Enhanced parental leave | Full healthcare | Generous holiday allowanceSenior-level Full TimeLondon, England, United Kingdom - Remote R1mo ago
-
Netskope Principal Engineer GBP 75K-90KAutomation | Azure | CASB | CSPM | Cloud PlatformsFlexible working options | Health insurance | Paid leave | Professional development opportunitiesSenior-level Full TimeRemote, GBR R1mo ago
-
AWS | Active Directory | Ansible | Apache NiFi | AzureCommunity outreach programs | Diversity and inclusion | Flexible working | Hybrid working | Inclusive cultureMid-level Full TimeManchester, GB R1mo ago
-
Technical Support Engineer - EMEA EUR 81K-96KAWS | Azure | CI/CD | Cloud Platforms | Communication skillsFlexible time off | Health insurance | Paid parental leave | Remote work | Stock optionsMid-level Full TimeGermany - Remote; United Kingdom - … R1mo ago