CYS - Cyber Security Service Manager - CSC
Tasks
- Collect onboarding requirements
- Conduct service reviews with customers
- Coordinate onboardings for security services
- Coordinate technical service delivery activities
- Ensure compliance with SLAs
- Lead continual service improvement
- Manage service incidents and escalations
- Supervise managed security services delivery
- Update service deliverables
Perks/Benefits
- Company cafeteria
- Continuous training and development
- Hybrid work
- Inclusive work environment
- Travel opportunities
- Welfare benefits
Skills/Tech-stack
ATP | Antispam | Attack Vectors | Change Management | Continual Service Improvement | Customer Management | Cyber Security | Digital Center | EDR | Firewall | IDS/IPS | ITIL v4 | Incident Management | MDR | Managed Security Services | Managed security | NIST | Operations Center | Proxy | Red Teaming | SIEM | Security Operations Center | Security Service | Security Services | Security operations | Security service management | Service Improvement | Service Level | Service Level Agreement | Service Management | Service Review | SoC | Threat Intelligence | WAF
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
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