System and Network Engineer Tier 2
Muntinlupa, Metro Manila, Philippines
PHP 396K-540K (estimate) Mid-level Full Time
Tasks
- Create/update knowledge base articles
- Create/update technical documentation
- Deploy IT solutions as project technical resource
- Diagnose technical problems
- Follow up with customers on resolutions
- Maintain ticketing system documentation
- Manage incidents and service requests
- Monitor IT infrastructure
- Provide on-call escalation support
- Troubleshoot servers storage network issues
- Verify proposed solutions
Perks/Benefits
Skills/Tech-stack
AWS | Active Directory | Apache | Azure | Azure IaaS | Cloud platform | DHCP | DNS | Entra Connect | Entra ID | Exchange Online | File Server | Firewall | Google Cloud | Google Cloud Platform | IT Infrastructure | IT infrastructure monitoring | Infrastructure Monitoring | Linux | Microsoft 365 | Network Policy | Network Policy Server | Nginx | Patching | Policy Server | RADIUS | Routing and Switching | Structured cabling | Ticketing system | Windows server | Wireless
Education
N/A
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