Cybersecurity Incident Manager
Tasks
- Collaborate with teams for complex incident investigations
- Conduct quality assurance reviews of incident reports
- Coordinate incident response activities
- Coordinate incident response and recovery actions
- Deliver training and mentoring programs
- Guide level 2 analysts for troubleshooting and resolution
- Maintain communication with shift leads on SLAs and gaps
- Monitor and report incident metrics and KPIs
- Oversee technical investigations
- Perform analyst performance evaluations
- Provide client technical guidance on incidents
- Provide technical ownership for incident investigations
- Review incident reports for quality and accuracy
- Serve as escalation contact for security incidents
Perks/Benefits
- N/A
Skills/Tech-stack
Cybersecurity Framework | Detection and Response | Endpoint Detection and Response | Endpoint detection | Event management | Forensic Investigation | Incident Management | Incident Response | Incident Response Planning | Incident reporting | Linux | Response planning | Risk Management | Security Incident Reporting | Security Information | Security Information and Event | Security Information and Event Management | Security incident | Security monitoring | Threat Intelligence | Threat vectors | Unix | Windows
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