Customer Success Technical Advisor
Tasks
- Conduct configuration audits
- Coordinate with product engineering and sales engineering
- Create customer success technical milestones
- Deliver technical workshops
- Guide onboarding and deployment
- Maintain account health single source of truth
- Perform architectural reviews
- Perform root cause analysis
- Provide technical advocacy after deployment
- Recommend threat defense hardening
Perks/Benefits
- N/A
Skills/Tech-stack
AWS | Azure | Cause analysis | Cloud Security | Endpoint Security | English | GCP | German | Hybrid Cloud | Linux | MITRE ATT&CK | NIST | Network Security | Root Cause Analysis | Root cause | SIEM | SoC | Solaris | Technical documentation | Windows server
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