IT Operations Technician
Tasks
- Communicates with vendors for warranty claims
- Installs and troubleshoots desktop operating systems
- Maintains inventory records
- Monitors and reports daily support activities
- Performs asset checks
- Performs image deployment
- Provides IT support to end users
- Repairs equipment and coordinates servicing
- Supports PC hardware
- Supports networking and print services
- Triages incidents and service requests
- Updates documentation and knowledge base
Perks/Benefits
Skills/Tech-stack
Active Directory | Azure | DHCP | DNS | Image deployment | Jamf | Linux | MacOS | Microsoft 365 | Microsoft Copilot | Networking | Print Services | Ticketing systems | VPN | Wi-Fi | Windows 10
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
Roles
Analyst | IT | IT Operations Technician | Operations Technician | Service Desk Analyst | Technician
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