Product Support Engineer

London, Greater London, GB R

GBP 40K-50K (estimate) Mid-level Full Time

@ C...

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Found 21d ago

Tasks

Analyze network protocols
Escalate priority issues to R and D
Improve team processes and documentation
Investigate customer issues
Maintain customer satisfaction
Provide regular customer status updates
Reproduce reported problems
Resolve technical support cases
Troubleshoot complex production issues

Perks/Benefits

Skills/Tech-stack

Education

N/A

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Product Support Engineer

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