System Administrator, Level 3
Annapolis Junction, Maryland, United States
A USD 79K-124K (estimate) Mid-level Full Time
Tasks
- Analyze and resolve complex issues involving server hardware and application integration
- Assist users with accessing and using IT systems
- Configure and manage UNIX operating systems
- Configure and manage Windows operating systems
- Escalate and communicate status to management and internal customers
- Install load and troubleshoot operating system software
- Maintain system integrity and configure network components
- Manage daily configuration and operations of IT systems
- Monitor IT systems and perform problem resolution
- Perform system capacity analysis and planning
- Provide help desk tier 1 problem identification diagnosis and resolution
- Provide support for IT system implementation troubleshooting and maintenance
- Provide tier 2 escalation problem identification diagnosis and resolution
- Support dispatch system and hardware issue resolution
- Support system design mission architecture and associated hardware
Perks/Benefits
- Employee assistance program
- Health care plan
- Life insurance
- Long-term disability
- Paid time off
- Retirement plan
- Short-term disability
- Training and development
Skills/Tech-stack
Capacity Planning | Client Support | Client-Server | Client-server systems | Escalation management | Hardware Troubleshooting | Help desk | Information Assurance | Linux | Network Configuration | Network Troubleshooting | Operating System | Server monitoring | Server systems | Service Oriented | Service-Oriented Architecture | System Administration | Troubleshooting | Unix | Windows server
Education
Roles
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