Director of Technical Account Management, Customer Success, Cybersecurity / DLP
San Antonio, TX
A USD 240K-285K (estimate) Executive-level Full Time
Tasks
- Coordinate customer cybersecurity workshops and exec briefings
- Debug DLP policy false positives
- Drive customer success
- Instrument customer health metrics
- Lead technical account management
- Manage and scale customer success team
- Onboard customers for DLP AI
- Partner with engineering to reproduce and resolve DLP gaps
- Predict and prevent churn
- Present insights to CISOs
- Translate customer feedback to product requirements
- Triage DLP incidents with engineering
Perks/Benefits
Skills/Tech-stack
Account Management | Behavioral analytics | Customer Success | DLP AI | Data Loss Prevention | Data loss | Gainsight | Linear | Loom | Loss prevention | Machine Learning | Notion | PII protection | Policy tuning | Regular Expressions | SOC Monitoring | Technical account management | Threat detection
Education
N/A
Related jobs
-
Senior Customer Success Manager USD 140K-175KAccount Management | CRM | ClientSuccess | Customer Advisory | Customer SuccessCareer development opportunities | Collaborative work environment | Dental insurance | Equity package | Flexible vacation policySenior-level Full TimeUS, Remote R2d ago
-
Principal Director, Security Operations, West USD 180K-271KAWS CDK | Anomaly Detection | COMSEC | Classified Information | Classified information handlingSenior-level Full TimeEl Segundo, United States3d ago
-
Director for Cybersecurity Operations USD 159K-258KCIS Controls | Cloud Security | Cybersecurity | DLP | EDRExecutive-level Full TimeUSA - St. Petersburg - RSV, …4d ago
-
Director, AI Alignment and Interpretability (Remote) USD 195K-290KAI alignment | Activation Patching | Adversarial ML | Artificial Intelligence | Behavioral TestingCompetitive vacation and holidays | Comprehensive wellness programs | Employee networks and volunteer opportunities | Great Place to Work certified | Paid parental and adoption leavesExecutive-level Full TimeUSA VA Remote, United States R4d ago
-
Director, Product Management, Customer Security Outcomes USD 199K-285KArtificial Intelligence | Automation | B2B | Cybersecurity | Generative AIEducation reimbursement | Health plans | Parental leave options | Remote work | Retirement optionsExecutive-level Full TimeRemote - USA R4d ago
-
Head of IT Governance, Risk, and Compliance (GRC) USD 210K-272KAI Governance | AI Risk Management Framework | Audit Readiness | Compliance Management | Data Classification401k match | AD D Disability and Death Benefits | Career growth opportunities | Health benefits | Life insuranceExecutive-level Full TimeJohnson City, TN, 37601, USA4d ago
-
Senior Director, Special Projects USD 190K-304KAIOps | Agentic AI | Artificial Intelligence | Cloud Native | CryptographyPublic trust clearance required | Travel to customer sitesSenior-level Full TimeReston, VA, United States5d ago
-
Customer Care Portal Administrator USD 95K-105KCloud Platforms | Customer Success | Customer support | Data Management | Data cleaning401k match | Dental insurance | Disability insurance | Life insurance | Medical insuranceMid-level Full TimeOakland, NJ, United States5d ago
-
Managing Director, Model Risk Management Leader USD 205K-296KAlgorithmic bias | Artificial Intelligence | Bias Impact Assessment | Concept drift | Data AnalysisComprehensive health wellness and work life offerings | Superior retirement programSenior-level Full TimeNew York, NY - 730 Third …5d ago
-
Director, Information Security Office AI/ML USD 244K-307KAI Security | API Security | AWS Security | Application Security | AzureExecutive-level Full TimeMcLean, VA, United States5d ago
-
Senior Director, Data & AI Risk Management USD 176K-265KAI Governance | Data Governance | Data Management | Data analytics | Enterprise RiskHealth insurance | Paid Holidays | Paid leaves | Paid vacation | Retirement programSenior-level Full TimeUS - Gaithersburg - MD, United …6d ago
-
Director, Detection Engineering & Threat Hunting USD 220K-240KBudgeting | Capacity Planning | Cause analysis | Cybersecurity | Detection Architecture100% remote work | 401k match | Coaching platform access | Digital reimbursement | Disability insuranceExecutive-level Full TimeUnited States of America R6d ago
-
Customer Success Engineer (K-12) USD 112K-182KAccount Management | Android | BIND | Chromebook | Content Filtering401k match | Company holidays | Dental insurance | Health insurance | Paid time offMid-level Full TimeUnited States; United States; Indianapolis, Indiana, …6d ago
-
Head of Info/Network Security USD 135K-222KBusiness Continuity | Cloud Security | Cybersecurity | Data Loss Prevention | Data lossEmergency on call rotation | Remote work availableExecutive-level Full TimeHeadquarters, United States7d ago
-
Sr. Director, Analyst, CIO & AI Leader Group – Cybersecurity & Emerging Technologies, Enterprise Risk - Remote, US USD 172K-202KArtificial Intelligence | Blockchain | CCPA | CIS Controls | Cloud SecurityFlexible work environment | Mentoring and coaching | Professional development | Remote work | Travel up to 25 percentSenior-level Full TimeRemote - Texas, United States R7d ago
-
AI Agents | AWS | CI/CD | Cloud Native | GCPSenior-level Full TimeSanta Clara, CA7d ago
-
Director SW Engineering (ML Engineering and Platform) USD 232K-320KAI Safety | Apache Spark | Architecture | Big Data | Cloud ComputingExecutive-level Full TimeSanta Clara, CA7d ago
-
AI machine learning | Cross-Functional Collaboration | Cross-functional | Engineering Collaboration | Functional collaborationFlexible work arrangementExecutive-level Full TimeSanta Clara, CA7d ago
-
Director, Customer Success - S&O SASE USD 214K-294KARR Management | AWS | Account Management | Azure | Business reviewsExecutive-level Full TimeSanta Clara, CA7d ago
-
Technical Director (AI Technology Partnerships) USD 194K-265KAI Security | API | API Integration | APIs | Artificial IntelligenceIn office full time flexibilityExecutive-level Full TimeSanta Clara, CA7d ago
-
Artificial Intelligence | Automation | Cloud | Customer Success | CybersecurityRemote work | Travel 20 to 30 percentExecutive-level Full TimeArlington, Arlington County, VA7d ago
-
Attack Surface Management Consulting Director USD 97K-189KAI Governance | Agentic AI | Analytics | Application Security | Attack surfaceHybrid work environmentExecutive-level Full TimeUS- IL40- Chicago-151N Frankln, United States10d ago
-
Data Mining | Econometrics | Language Processing | Machine Learning | Natural LanguageBackup childcare | Financial coaching | Health care coverage | Mental health support | Retirement savings planExecutive-level Full TimeJersey City, NJ, United States10d ago
-
Vice President, Threat Detection & Response USD 250K-320KAdversary Emulation | Change Leadership | Change Management | Detection and Response | Detection engineering401k match | Coaching platform access | Digital reimbursement | Disability insurance | Education allowanceExecutive-level Full TimeUnited States of America R10d ago
-
Senior Director, Cybersecurity Architecture USD 124K-174KAI Security | AI Security & Risk Management | AWS | Access Management | Application SecurityRemote workSenior-level Full TimeCleveland, OH, United States R11d ago