Director of Technical Account Management, Customer Success, Cybersecurity / DLP
Tasks
- Coordinate customer cybersecurity workshops and exec briefings
- Debug DLP policy false positives
- Drive customer success
- Instrument customer health metrics
- Lead technical account management
- Manage and scale customer success team
- Onboard customers for DLP AI
- Partner with engineering to reproduce and resolve DLP gaps
- Predict and prevent churn
- Present insights to CISOs
- Translate customer feedback to product requirements
- Triage DLP incidents with engineering
Perks/Benefits
Skills/Tech-stack
Account Management | Behavioral analytics | Customer Success | DLP AI | Data Loss Prevention | Data loss | Gainsight | Linear | Loom | Loss prevention | Machine Learning | Notion | PII protection | Policy tuning | Regular Expressions | SOC Monitoring | Technical account management | Threat detection
Education
N/A
Related jobs
-
FLEX Director, AI Privacy & Governance USD 145K-198KAI Risk | AI Risk Assessment | AI Safety | AI model | AI model governance401k plan | Childcare discounts | Commuter benefits | Discounts at Marriott properties | Employee assistance planExecutive-level Full TimeBethesda, MD, United States22h ago
-
Artificial Intelligence | Behavioral analytics | Customer Health | Customer Onboarding | Customer SuccessCompany swag | Health benefits | Hybrid work | Lunch and happy hours | Snacks and drinksExecutive-level Full TimeSeattle, WA1d ago
-
Account Management | Behavioral analytics | Customer Success | Cybersecurity | Data Loss PreventionCompany swag | Health benefits | Hybrid work | Lunch and happy hours | Snacks and drinksExecutive-level Full TimePortland, OR1d ago
-
API Testing | Account Management | Behavioral analytics | Customer Success | CybersecurityCompany swag | Health benefits | Hybrid work | Lunch and happy hours | Snacks and drinksExecutive-level Full TimeSacramento, CA1d ago
-
Account Management | Artificial Intelligence | Behavioral analytics | Customer Success | CybersecurityCompany swag | Health benefits | Hybrid work | Lunch and happy hours | Snacks and drinksExecutive-level Full TimeSan Francisco, CA1d ago
-
Behavioral analytics | Customer Onboarding | Customer Success | Data Loss Prevention | Data lossCompany swag | Health benefits | Hybrid work | Lunch and happy hours | Snacks and drinksExecutive-level Full TimeSan Jose, CA1d ago
-
Account Management | Behavioral analytics | Customer Success | Cybersecurity | Data Loss PreventionCompany swag | Health benefits | Hybrid work | Lunch and happy hours | Snacks and drinksExecutive-level Full TimeLos Angeles, CA1d ago
-
Account Management | Behavioral analytics | Customer Success | Cybersecurity | DLPCompany swag | Health benefits | Hybrid work | Lunch and happy hours | Snacks and drinksExecutive-level Full TimeSan Diego, CA1d ago
-
Account Management | Artificial Intelligence | Behavioral analytics | Customer Success | CybersecurityCompany swag | Health benefits | Hybrid work | Lunch and happy hours | Snacks and drinksExecutive-level Full TimePhoenix, AZ1d ago
-
Account Management | Behavioral analytics | Customer Onboarding | Customer Success | CybersecurityCompany swag | Health benefits | Hybrid work | Lunch and happy hours | Snacks and drinksExecutive-level Full TimeLas Vegas, NV1d ago
-
Account Management | Artificial Intelligence | Behavioral analytics | CISO stakeholder management | Customer SuccessCompany swag | Health benefits | Hybrid work | Lunch and happy hours | Snacks and drinksExecutive-level Full TimeDenver, CO1d ago
-
Behavioral analytics | Churn Prediction | Customer Feedback | Customer Feedback Management | Customer OnboardingCompany swag | Free meals | Health benefits | Hybrid work | Unlimited PTOExecutive-level Full TimeSalt Lake City, UT1d ago
-
Account Management | Behavioral analytics | Customer Success | Cybersecurity | Data Loss PreventionCompany swag | Health benefits | Hybrid work | Lunch and happy hours | Remote workExecutive-level Full TimeDallas, TX1d ago
-
Behavioral analytics | CISO stakeholder management | Customer Onboarding | Customer Success | CybersecurityCompany swag | Free meals | Health benefits | Hybrid work | Snacks and drinksExecutive-level Full TimeAustin, TX1d ago
-
Analytics | Artificial Intelligence | Behavioral analytics | Customer Onboarding | Customer SuccessCompany swag | Free lunch | Health benefits | Hybrid work | Remote workExecutive-level Full TimeHouston, TX1d ago
-
Account Management | Behavioral analytics | Churn Prediction | Customer Onboarding | Customer SuccessCompany swag | Free lunch | Health benefits | Hybrid work | Snacks and drinksExecutive-level Full TimeKansas City, KS1d ago
-
API Testing | Account Management | Artificial Intelligence | Behavioral analytics | Customer SuccessCompany swag | Health benefits | Hybrid work | Lunch and happy hours | Snacks and drinksExecutive-level Full TimeSaint Louis, MO1d ago
-
Account Management | Artificial Intelligence | Behavioral analytics | Churn Prediction | Customer HealthCompany swag | Health benefits | Hybrid work | Lunch and happy hours | Snacks and drinksExecutive-level Full TimeOklahoma City, OK1d ago
-
Account Management | Artificial Intelligence | Behavioral analytics | Customer Success | CybersecurityCompany swag | Health benefits | Hybrid work | Lunch and happy hours | Snacks and drinksExecutive-level Full TimeTulsa, OK1d ago
-
Account Management | Behavioral analytics | Customer Success | Cybersecurity | Data Loss PreventionCompany swag | Free meals | Health benefits | Hybrid work | Snacks and drinksExecutive-level Full TimeCharlotte, NC1d ago
-
Account Management | Behavioral analytics | Customer Success | Cybersecurity | Data Loss PreventionCompany swag | Free lunch and happy hours | Health benefits | Hybrid work | Snacks and drinksExecutive-level Full TimeNashville, TN1d ago
-
Account Management | Behavioral analytics | Customer Success | Cybersecurity | Data Loss PreventionCompany swag | Health benefits | Hybrid work | Lunch and happy hours | Snacks and drinksExecutive-level Full TimeRaleigh, NC1d ago
-
Behavioral analytics | Customer Onboarding | Customer Success | Cybersecurity | Data Loss PreventionCompany swag | Health benefits | Hybrid work | Lunch and happy hours | Snacks and drinksExecutive-level Full TimeIndianapolis, IN1d ago
-
Account Management | Artificial Intelligence | Behavioral analytics | Customer Success | DLPCompany swag | Free lunch | Health benefits | Hybrid work | Snacks and drinksExecutive-level Full TimeBoston, MA1d ago
-
Account Management | Behavioral analytics | Customer Success | DLP Policy | DLP policy tuningCompany swag | Health benefits | Hybrid work | Lunch and happy hours | Snacks and drinksExecutive-level Full TimeChicago, IL1d ago