Data Center Program Manager
Tasks
- Coordinate maintenance scheduling
- Ensure service delivery objectives
- Ensure service quality and customer experience
- Escalate incidents to appropriate stakeholders
- Follow safety policies and procedures
- Follow security policies and procedures
- Manage assigned projects
- Manage customer expectations
- Manage relationships with clients and suppliers
- Perform root cause analysis
- Reduce risk during maintenance
- Report safety and security issues
- Review schedules and avoid conflicts
- Troubleshoot service incidents
Perks/Benefits
- N/A
Skills/Tech-stack
AHU | Capacity Planning | Cause analysis | Customer Service | Data center | Data center operations | Equipment support | Generator) | IT equipment | IT equipment support | Incident Management | Inventory control | Maintenance scheduling | Network deployment | Networking | Project Management | Risk reduction | Root Cause Analysis | Root cause | SAN | Safety Compliance | Security Compliance | Server Deployment | Servers | Service Level | Service Level Agreements | Structured cabling | Troubleshooting | UPS
Education
Bachelor of Engineering | Bachelor of Science | High School Diploma
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