Director of Technical Account Management, Customer Success, Cybersecurity / DLP

Pittsburgh, PA

A USD 220K-250K (estimate) Executive-level Full Time

@ P...

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Found 1d ago

Tasks

Collect frontline DLP feedback for product improvements
Coordinate with Engineering to reproduce and fix DLP gaps
Debug DLP policy false positives
Deliver CISO updates on DLP performance
Lead Technical Account Management and Customer Success
Manage and coach customer success team
Manage customer deployments and long term success
Monitor customer cyber health using real time signals
Onboard enterprise customers for DLP platform adoption
Reduce churn by preventing customer issues

Perks/Benefits

Skills/Tech-stack

Education

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