Director of Technical Account Management, Customer Success, Cybersecurity / DLP
Tasks
- Analyze policy adoption metrics
- Debug data loss prevention policies
- Drive customer success
- Incorporate customer feedback into product roadmap
- Lead technical account management
- Manage and coach customer success team
- Monitor customer cyber health
- Onboard customers with DLP AI
- Partner with engineering to reproduce issues
- Prevent data exfiltration
- Provide CISO briefings
- Reduce customer churn
- Run customer cyber workshops
- Support incident response triage
- Travel for customer engagements
- Triage DLP gaps with engineering
Perks/Benefits
Skills/Tech-stack
Account Management | Behavioral analytics | Customer Success | Cybersecurity | DLP | Data Loss Prevention | Data exfiltration | Data loss | Gainsight | Incident Response | Linear | Loom | Loss prevention | Machine Learning | Notion | Postman | Regex | SOC Dashboard | Technical account management
Education
N/A
Regions
Countries
States
Cities
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