Director of Technical Account Management, Customer Success, Cybersecurity / DLP
Philadelphia, PA
A USD 220K-250K (estimate) Executive-level Full Time
Tasks
- Coach and lead customer success team
- Collect customer feedback for product roadmap
- Debug DLP policy false positives
- Drive customer success strategy
- Lead technical account management
- Manage customer cyber health metrics
- Monitor policy adoption and leak attempts
- Own DLP onboarding and launch sequences
- Partner with engineering on threat reproduction
- Plan customer field workshops and executive briefings
- Predict and prevent customer churn
- Prioritize remediation for data loss prevention
- Triage and reproduce DLP gaps with engineering
Perks/Benefits
Skills/Tech-stack
Account Management | Behavioral analytics | Customer Success | DLP AI | Data Exfiltration Detection | Data Loss Prevention | Data exfiltration | Data loss | Exfiltration detection | Gainsight | Linear | Loom | Loss prevention | Machine Learning | Notion | PII Detection | Postman | Regex | SOC Operations | Technical account management | Threat Intelligence
Education
N/A
Regions
Countries
States
Related jobs
-
FLEX Director, AI Privacy & Governance USD 145K-198KAI Risk | AI Risk Assessment | AI Safety | AI model | AI model governance401k plan | Childcare discounts | Commuter benefits | Discounts at Marriott properties | Employee assistance planExecutive-level Full TimeBethesda, MD, United States23h ago
-
Artificial Intelligence | Behavioral analytics | Customer Health | Customer Onboarding | Customer SuccessCompany swag | Health benefits | Hybrid work | Lunch and happy hours | Snacks and drinksExecutive-level Full TimeSeattle, WA1d ago
-
Account Management | Behavioral analytics | Customer Success | Cybersecurity | Data Loss PreventionCompany swag | Health benefits | Hybrid work | Lunch and happy hours | Snacks and drinksExecutive-level Full TimePortland, OR1d ago
-
API Testing | Account Management | Behavioral analytics | Customer Success | CybersecurityCompany swag | Health benefits | Hybrid work | Lunch and happy hours | Snacks and drinksExecutive-level Full TimeSacramento, CA1d ago
-
Account Management | Artificial Intelligence | Behavioral analytics | Customer Success | CybersecurityCompany swag | Health benefits | Hybrid work | Lunch and happy hours | Snacks and drinksExecutive-level Full TimeSan Francisco, CA1d ago
-
Behavioral analytics | Customer Onboarding | Customer Success | Data Loss Prevention | Data lossCompany swag | Health benefits | Hybrid work | Lunch and happy hours | Snacks and drinksExecutive-level Full TimeSan Jose, CA1d ago
-
Account Management | Behavioral analytics | Customer Success | Cybersecurity | Data Loss PreventionCompany swag | Health benefits | Hybrid work | Lunch and happy hours | Snacks and drinksExecutive-level Full TimeLos Angeles, CA1d ago
-
Account Management | Behavioral analytics | Customer Success | Cybersecurity | DLPCompany swag | Health benefits | Hybrid work | Lunch and happy hours | Snacks and drinksExecutive-level Full TimeSan Diego, CA1d ago
-
Account Management | Artificial Intelligence | Behavioral analytics | Customer Success | CybersecurityCompany swag | Health benefits | Hybrid work | Lunch and happy hours | Snacks and drinksExecutive-level Full TimePhoenix, AZ1d ago
-
Account Management | Behavioral analytics | Customer Onboarding | Customer Success | CybersecurityCompany swag | Health benefits | Hybrid work | Lunch and happy hours | Snacks and drinksExecutive-level Full TimeLas Vegas, NV1d ago
-
Account Management | Artificial Intelligence | Behavioral analytics | CISO stakeholder management | Customer SuccessCompany swag | Health benefits | Hybrid work | Lunch and happy hours | Snacks and drinksExecutive-level Full TimeDenver, CO1d ago
-
Behavioral analytics | Churn Prediction | Customer Feedback | Customer Feedback Management | Customer OnboardingCompany swag | Free meals | Health benefits | Hybrid work | Unlimited PTOExecutive-level Full TimeSalt Lake City, UT1d ago
-
Account Management | Behavioral analytics | Customer Success | Cybersecurity | Data Loss PreventionCompany swag | Health benefits | Hybrid work | Lunch and happy hours | Remote workExecutive-level Full TimeDallas, TX1d ago
-
Behavioral analytics | CISO stakeholder management | Customer Onboarding | Customer Success | CybersecurityCompany swag | Free meals | Health benefits | Hybrid work | Snacks and drinksExecutive-level Full TimeAustin, TX1d ago
-
Account Management | Behavioral analytics | Customer Success | DLP AI | Data Loss PreventionCompany swag | Health benefits | Hybrid work | Lunch and happy hours | Snacks and drinksExecutive-level Full TimeSan Antonio, TX1d ago
-
Analytics | Artificial Intelligence | Behavioral analytics | Customer Onboarding | Customer SuccessCompany swag | Free lunch | Health benefits | Hybrid work | Remote workExecutive-level Full TimeHouston, TX1d ago
-
Account Management | Behavioral analytics | Churn Prediction | Customer Onboarding | Customer SuccessCompany swag | Free lunch | Health benefits | Hybrid work | Snacks and drinksExecutive-level Full TimeKansas City, KS1d ago
-
API Testing | Account Management | Artificial Intelligence | Behavioral analytics | Customer SuccessCompany swag | Health benefits | Hybrid work | Lunch and happy hours | Snacks and drinksExecutive-level Full TimeSaint Louis, MO1d ago
-
Account Management | Artificial Intelligence | Behavioral analytics | Churn Prediction | Customer HealthCompany swag | Health benefits | Hybrid work | Lunch and happy hours | Snacks and drinksExecutive-level Full TimeOklahoma City, OK1d ago
-
Account Management | Artificial Intelligence | Behavioral analytics | Customer Success | CybersecurityCompany swag | Health benefits | Hybrid work | Lunch and happy hours | Snacks and drinksExecutive-level Full TimeTulsa, OK1d ago
-
Account Management | Behavioral analytics | Customer Success | Cybersecurity | Data Loss PreventionCompany swag | Free meals | Health benefits | Hybrid work | Snacks and drinksExecutive-level Full TimeCharlotte, NC1d ago
-
Account Management | Behavioral analytics | Customer Success | Cybersecurity | Data Loss PreventionCompany swag | Free lunch and happy hours | Health benefits | Hybrid work | Snacks and drinksExecutive-level Full TimeNashville, TN1d ago
-
Account Management | Behavioral analytics | Customer Success | Cybersecurity | Data Loss PreventionCompany swag | Health benefits | Hybrid work | Lunch and happy hours | Snacks and drinksExecutive-level Full TimeRaleigh, NC1d ago
-
Behavioral analytics | Customer Onboarding | Customer Success | Cybersecurity | Data Loss PreventionCompany swag | Health benefits | Hybrid work | Lunch and happy hours | Snacks and drinksExecutive-level Full TimeIndianapolis, IN1d ago
-
Account Management | Artificial Intelligence | Behavioral analytics | Customer Success | DLPCompany swag | Free lunch | Health benefits | Hybrid work | Snacks and drinksExecutive-level Full TimeBoston, MA1d ago