Director of Technical Account Management, Customer Success, Cybersecurity / DLP
Tasks
- Brief CISOs on data leak risk and ROI
- Collect customer cybersecurity feedback
- Conduct customer workshops and red team sessions
- Debug DLP policy false positives
- Drive customer success for DLP AI platform
- Instrument customer cyber health metrics
- Lead technical account management
- Onboard customers and launch DLP policies
- Partner with engineering to reproduce DLP gaps
- Predict and prevent customer churn
- Triage and prioritize DLP issues
Perks/Benefits
Skills/Tech-stack
API Testing | Account Management | Behavioral analytics | Customer Success | Cybersecurity | DLP | Data Loss Prevention | Data loss | Gainsight | Incident Management | Loss prevention | Machine Learning | Postman | Regex | SOC Metrics | Technical account management | Threat detection
Education
N/A
Regions
Countries
States
Cities
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