Director of Technical Account Management, Customer Success, Cybersecurity / DLP

Seattle, WA

A USD 240K-285K (estimate) Executive-level Full Time

@ P...

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Found 1d ago

Tasks

Build and lead Customer Success team
Collect frontline security feedback
Configure DLP policies
Coordinate incident like triage with engineering
Debug policy false positives
Deliver executive customer playbooks
Lead technical account management
Manage customer onboarding
Partner with engineering to reproduce DLP gaps
Predict and prevent churn
Prioritize and resolve DLP issues
Run policy simulation exercises
Track customer cyber health metrics

Perks/Benefits

Skills/Tech-stack

Education

N/A

Roles

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